Box Hill retail tenancy with feature bulkheads, services concealment and high-spec Level 5 finish in customer-facing zones. Raking LED lighting demanded full skim over board in sales areas per AS/NZS 2589 Level 5 guidance for critical light. Back-of-house areas remained Level 4. After-hours access applied for ceiling work above mall trading hours. Fire-rated separation to adjacent tenancy was installed with documented joint treatment. Shopfront bulkhead junctions were set crisp for signage mounting. Designer reviewed bulkhead curves against shop drawings before paint — no field improvisation on radius bulkheads. Stockroom transition at Level 4 was feathered cleanly at doorway to customer zone.
Site Challenges
Mall trading hours prohibited ceiling work during retail open times. Raking LED in sales area demanded Level 5 while stockroom budget stayed Level 4 — junction between zones needed clean visual transition. Adjacent tenancy fire wall specification arrived late in programme.
Our Approach
Ceiling hang and set in customer zones occurred after-hours with building induction compliance. Level 5 skim was confined to sales footprint with feathered transition at stockroom doorway. Fire-rated separation was resequenced to prior week once specification confirmed, with hold point booked immediately.
Project Outcome
Tenancy opened on the mall handover date. Designer sign-off on bulkhead geometry occurred before signage install. No LED raking defects visible after paint in customer zone. Landlord certifier accepted fire wall documentation without reopening completed surfaces.

