Oakleigh owner-occupier water damage from a failed bathroom waterproofing above. Moisture had saturated ceiling board and lower wall sections in the bedroom below. We removed affected board, verified framing dryness with moisture readings, treated timber if required, and re-sheeted with MR board in the repair zone. Set and sand to Level 4 matched adjacent unaffected walls after painter colour matching. Insurance scope included documentation photos for assessor review. Repair was completed within ten days from strip-out to sand-ready handover. Homeowner reported no visible trace of repair after final paint — the standard for concealed remediation work.
Site Challenges
Moisture had saturated ceiling board and lower walls but source waterproofing failure was above our scope — work could not start until plumber and tiler remediated upstairs. Insurance assessor required photo documentation at strip-out and re-sheet stages. Colour match to fifteen-year-old wall paint needed painter coordination.
Our Approach
We attended after moisture readings confirmed framing below threshold. Affected board was removed square to sound edges. MR board was used in the repair envelope. Set was feathered into existing Level 4 texture with mesh at transitions. Daily photos uploaded to homeowner for insurer file.
Project Outcome
Repair sand-ready in ten days from authorised strip-out. Final paint by others achieved invisible blend in bedroom ceiling and wall return. Insurance claim proceeded without plaster scope dispute. Homeowner engaged Canperty for unrelated hallway crack repair six months later.
